Online Video Help

Online Video Problems? Please Read This!
We very carefully tested our setups for MONTHS before going live. And we are basically using one of the most powerful video hosting solutions out there: VI...
Sun, Jan 20, 2019 at 4:12 PM
Why do I have more than ONE login?
If you buy more than one product from us, and you use more than one EMAIL ADDRESS: Then our system will treat this as two separate people - and... will giv...
Wed, Mar 6, 2019 at 9:19 AM
Where is my Login Info / Online Version Access?
Whenever you buy ANY type of video from us (incl. the DVD version!), you will INSTANTLY get an email with the LOGIN INFO for online access from us. (For DV...
Wed, Mar 6, 2019 at 9:18 AM
How do I change or recover my login/password?
To CHANGE Your Password:  * log in with your current password * click on MY SETTINGS * enter your current password AND then also choose a NEW password ...
Wed, Mar 6, 2019 at 9:37 AM
Where do I find my *FREE* Online Videos?
If you haven't bought the main product yet: the FREE Video Excerpts we send you can be found in the various EMAILS you received from us (IF you ent...
Thu, Oct 20, 2016 at 11:38 AM
Can I upgrade from Online to DVD Version? Or the other way around?
If you bought one version of one of our videos, but would like to also have access to ANOTHER version of the same video: no problem - and within a few days...
Thu, Oct 20, 2016 at 11:43 AM
Why does my Login not work?
99% of the time, when you think your login info does not work, the following provides the solution: Carefully copy & paste your login info. This wa...
Wed, Mar 6, 2019 at 9:35 AM
TAKE NOTES - on Mobile Devices
* if "note box" doesn't appear fully on screen: hit the little grey "RESET DIMENSIONS" button (@ bottom left of note box!) to make ...
Wed, Dec 26, 2018 at 1:48 PM
Why am I seeing some strange PRIVACY MESSAGE and my video does not play?
If you are trying to play a video lesson and the video player shows you a black screen with a message saying: SORRY Because of its privacy settings, th...
Thu, Dec 27, 2018 at 2:43 PM
Where are my PDF/MP3 EXTRAS?
To access your PDF/MP3 EXTRAS (ONLY if your video had any!): ONLINE VERSION: On the MAIN PAGE for each course: you will find a link called COURSE MATER...
Mon, Jan 14, 2019 at 5:05 PM