Online Video Help

Online Video Problems? Please Read This!
We very carefully tested our setups for MONTHS before going live. And we are basically using the most powerful video hosting solution out there - the exact...
Sun, May 6, 2018 at 10:41 PM
Why do I have more than ONE login?
If you buy more than one product from us, and you use more than one EMAIL ADDRESS: Then our system will treat this as two separate people - and... will gi...
Mon, Jul 31, 2017 at 11:47 AM
Where do I find my *Paid* Online Videos?
You can easily access ANY & ALL Online Videos you bought by logging into our CUSTOMER LOGIN page: http://JazzHeaven.com/login => A link to it is at...
Mon, Dec 5, 2016 at 7:43 AM
I lost my Password! Now what?
If you lost your Password to access Your Paid Online Videos: Please go HERE to get a new password. (NOTE: by default, your username is your EMAIL ADDRESS!...
Thu, Oct 20, 2016 at 11:30 AM
Where is my Login Info / Online Version Access?
Whenever you buy ANY type of video from us (incl. the DVD version!), you will INSTANTLY get an email with the LOGIN INFO for online access from us. (For DV...
Sun, Nov 19, 2017 at 8:07 AM
How do I change my username and/or password?
To change Your Username and/or Password:  1)  Please first log into our site here: http://JazzHeaven.com/login 2) Then go to our CUSTOMER CENTER (http://...
Mon, Jul 31, 2017 at 11:06 AM
Where do I find my *FREE* Online Videos?
If you haven't bought the main product yet: the FREE Video Excerpts we send you can be found in the various EMAILS you received from us (IF you ent...
Thu, Oct 20, 2016 at 11:38 AM
Can I upgrade from Online to DVD Version? Or the other way around?
If you bought one version of one of our videos, but would like to also have access to ANOTHER version of the same video: no problem - and within a few days...
Thu, Oct 20, 2016 at 11:43 AM
Why does my Login not work?
VIDEO with LOG-IN INSTRUCTIONS - STEP BY STEP: If you follow the instructions in the video, it MUST work. :) This is all automated. 99% of the time, w...
Mon, Jul 31, 2017 at 11:52 AM