1) Please first log into our site here: http://JazzHeaven.com/login
2) Then go to our CUSTOMER CENTER (http://JazzHeaven.com/customer_center)
3) Inside the Customer Center, enter your new password TWICE and save it.
(There will be a pop-up confirming your new password has been successfully updated!)
TIP: Leave your USERNAME as your email address (as it is)! Easy to remember = very niiiice.
Plan B to get a new password: click on the link for having forgotten your password on our login screen at http://jazzheaven.com/login
(Make sure to check your SPAM/JUNK mail folder afterwards as well, just in case.)