To request a refund/initiate a return:

please see here:

http://jazzheaven.com/refund-policy/

For DVD returns: please note: the address to return the DVD(s) to is NOT the same as the address it was sent from!
(See details via link above!)

For APP STORE Refunds:
* APPLE APP STORE: you must contact APPLE directly. See HOW-TO LINK. We can unfortunately NOT initiate that refund on our end.
* GOOGLE PLAYE STORE: for the first 2 hours: you can do it yourself: HOW-TO LINK. After that: contact us, and we can initiate the refund. No problem.