If you have an ANDROID mobile device and our mobile version will not play on it:
The SOLUTION seems to be: DOWNLOAD FIREFOX (or another browser, like OPERA) from the Google Store and select it; problem solved!
We DID initially test our videos on Android as well and it played fine.
So this appears to be related to more recent Android UPDATES.
In general: this looks like an overall Android issue - not just with *our* videos, but with YOUTUBE videos not playing in the default Android browser either.
See here: http://productforums.google.com/forum/m/#!topic/youtube/oSVKZSAKQEc
(And YouTube spends millions to be device-compatible...)
Again, please download the FIREFOX BROWSER from the Google Store and watch our videos from the Firefox browser, and that should do the trick!
We will investigate this further, though.
The SOLUTION seems to be: DOWNLOAD FIREFOX (or another browser, like OPERA) from the Google Store and select it; problem solved!
We DID initially test our videos on Android as well and it played fine.
So this appears to be related to more recent Android UPDATES.
In general: this looks like an overall Android issue - not just with *our* videos, but with YOUTUBE videos not playing in the default Android browser either.
See here: http://productforums.google.com/forum/m/#!topic/youtube/oSVKZSAKQEc
(And YouTube spends millions to be device-compatible...)
Again, please download the FIREFOX BROWSER from the Google Store and watch our videos from the Firefox browser, and that should do the trick!
We will investigate this further, though.